IMPARTIALITY POLICY
Fahes Testing & Inspection Services L.L.C S.O.C (FTIS), as a Type A Inspection Body and a fully independent Inspection Body, recognizes that impartiality is essential to building and maintaining trust in inspection and ensuring the credibility of its outcomes. FAHES (FTIS) is fully committed to conducting all inspection activities with the highest standards of impartiality, independence, and confidentiality. All decisions made by our inspectors are based solely on objective evidence of conformity, free from any undue influence, commercial, financial, or otherwise influence that could compromise the impartiality of the inspection process. To safeguard impartiality, FAHES (FTIS) has implemented a comprehensive framework that includes:
1 - Commitment to Impartiality and Objectivity ; FAHES (FTIS) ensures that all inspection activities are:
• Conducted without bias or undue influence
• Governed by a robust structure designed to manage conflicts of interest and maintain objectivity at all operational levels
2 - Risk-Based Impartiality Management to safeguard impartiality, FAHES (FTIS) has implemented a comprehensive risk management system that includes:
• Regular identification, analysis, and assessment of risks to impartiality.
• Continuous treatment, monitoring, and documentation of these risks.
• Inclusion of potential conflicts of interest related to personnel, relationship
3 - Assurance of Structural and Operational Independence to prevent real or perceived conflicts of interest, FAHES (FTIS):
• Does not provide consultancy services.
• Maintains no affiliations with consultants or consultancy entities.
• Prohibits linking its inspection services to any external consultancy.
• Forbids statements or suggestions that imply inspection through FAHES (FTIS) can be facilitated by specific consultants or individuals.
• Commits to taking immediate corrective action in response to any violations or misrepresentations
4 - Personnel Competence and Culture of Impartiality To support impartiality and continuous excellence, FAHES (FTIS) invests in its personnel through:
• Ongoing technical training and professional development.
• Clear delegation of roles, responsibilities, and decision-making authority.
• Performance recognition and motivational systems.
Opportunities for personnel to demonstrate leadership, technical competence, and ethical behavior
This approach ensures the sustained quality, consistency, and impartiality of FTIS’s inspection services.
5 - Binding Commitments of Personnel and Committees To institutionalize impartiality:
• All FTIS personnel (internal and external), auditors, and committee members are required to act with full impartiality.
• They must not be influenced by any commercial, financial, or other external pressures.
• All inspectors, Technical Experts must sign a “Confidentiality and Impartiality Declaration Agreement” to uphold ethical accountability and legal integrity. Personnel are required to disclose any potential conflicts of interest in the Confidentiality and Impartiality Declaration Form (FTISCID-BE03).
6 - Compliance with International Standards and Recognition Requirements FTIS regularly reviews and evaluates its impartiality practices to ensure:
• Full compliance with ISO/IEC 17020 standard requirements and other applicable national and international standards.
FAHES (FTIS) constant commitment to impartiality is central to its mission to deliver inspection services built on, objectivity, and complete independence. These trusted and internationally recognized services safeguard public interest and reinforce FTIS leadership in supporting all aspects of quality infrastructure.
Last Updated on: 10th February 2026