Frequently Asked Questions with Answers
1. Do food transportation and delivery vehicles operating in Dubai need a permit?
Yes. Food transportation and delivery vehicles operating in Dubai require an annual permit to transport foods, based on the requirements of the Food Safety Department of Dubai Municipality. The permits for these vehicles are issued digitally by the authorized and accredited vehicle approving center like Fahes.
2.What does FAHES do?
FAHES is an independent, third-party inspection body accredited by EIAC and approved by Dubai Municipality. Our core business is the inspection, issuance, and renewal of permits for vehicles used to transport and deliver chilled, frozen, hot, and ambient/dry food products, including vehicles using thermo-boxes.
3. What happens after my vehicle passes inspection?
Vehicles that pass inspection are issued the annual Dubai Municipality food transportation permit through DMChecked portal, permitting them to transport food within the Emirate of Dubai.
4. Is FAHES accredited inspection body?
Yes. FAHES is an accredited inspection body by the Emirates International Accreditation Centre (EIAC) to ISO/IEC 17020:2012.
5. Can customers with vehicles located anywhere in the UAE use FAHES services, or are there specific geographical limitations?
FAHES currently provides inspection services in Dubai. Customers with vehicles requiring inspection in Dubai can use our services at our main branch in Al Ruwayyah 3rd at Tajdeed RTA Vehicle Testing Centre, or our branch in Ras Al Khor Industrial Area 2 at Al Jawdah RTA Vehicle Testing Centre.
6. What types of vehicles do you inspect?
We inspect chilled, frozen, hot, and ambient/dry food product transportation vehicles, including vehicles using thermo-boxes for food delivery.
7. How long does the inspection process take?
The inspection takes approximately 7 to 10 minutes.
8. How often does my vehicle need to be inspected?
Annually. The permit is valid for one year, and the vehicle is inspected once a year.
9. How often does the permit need to be renewed?
The permit is issued on an annual basis and must be renewed each year to remain valid
10. What happens if my vehicle fails inspection?
The vehicle will be re-inspected as per the terms and conditions agreed with the customer.
11. What documents do I need to book an inspection?
The vehicle must have valid registration with the relevant road and transport authority in the UAE and hold the necessary legal permits to transport food.
Establishments that own food transportation vehicles, or provide vehicles for rent, must have a valid license from the concerned licensing authority, with an appropriate business activity that permits the transportation and/or delivery of food.
A valid calibration certificate (at least 6 months validity) from an EIAC accredited calibration laboratory is mandatory for refrigerated vehicles at the time of inspection.